If an auditor called tomorrow, what would you produce in the first hour?
Most providers can find the policy. Fewer can find the evidence it was followed, on the date it mattered, signed by the person who was actually there.
Book Free DiagnosticThirty minutes. You leave with the gaps in your register, whether or not you work with us.
SIL providers are now required to be registered with the NDIS Commission. An unregistered SIL provider may keep operating during the application process only if the application is lodged by 1 October 2026.
Nobody fails an audit because they had no policy
None of those are policy failures. Every one is a tracking failure.
Tracking is the part a person should not be doing from memory, and it is the only part of compliance that a system can take off a human without going anywhere near a care decision.
Four jobs, running whether anyone logs in or not
The register is watched, not remembered
Every obligation carries its own review cycle and its own due date. Nothing depends on someone holding the calendar in their head.
Warnings at sixty, thirty and seven days
Each one goes to a named person, and they keep firing until the item actually clears. Silence is never mistaken for done.
Regulatory change matched to your register
A rule change arrives as a task against the obligations it touches, rather than as a newsletter nobody opens.
Evidence assembled on request
The pack is put together when it is asked for, not reconstructed under a four-day deadline from four different inboxes.
The agent surfaces the obligation. A person decides. It makes no care decisions, no funding determinations, and no participant assessments.
AI does the admin. Humans do the care.
We know what this sector heard the last time an automated system met vulnerable people, and we are not asking anyone to forget it. That is the reason the line is drawn where it is rather than where it would be convenient.
The agent watches dates, documents and deadlines. It does not assess a participant, it does not determine funding, and it does not decide what happens to anyone. Where that boundary sits is written into the scope document before anything is built.
This is not for everyone, and that is on purpose
It is built for SIL or SDA providers running more than one house, where the obligation count has passed what one person can hold and the cost of missing one is measured in registration rather than inconvenience.
If you are a single site with fewer than five staff, a spreadsheet and a calendar reminder still work. We will tell you that on the call rather than after the invoice. Born Builders is free and it is the better fit.
We have sat where you are sitting on a Wednesday morning
Richard and Rayan have spent thirteen years in this sector. Richard took a provider from zero to twenty-six homes over five years.
We are not consultants who read the practice standards last week. We have done the thing where you are working out which folder the evidence is in, who signed it, and whether the version in the folder is the version that was actually followed.
Audit-ready documentation within thirty days, measured against five acceptance tests we agree in writing before anything is built. If it does not clear them, we rebuild it.
What we cannot show you
This agent is built, deployed and tested. It has no client installs yet.
We could put a case study here. Most vendors in this sector do. A fair number of those are invented. Instead: first install slots are open, the guarantee above is the proof, and the tests you are measuring us against are tests you wrote.
If you would rather wait until somebody else has results, that is a reasonable position and we will still do the diagnostic.
The five questions we get every time
Does this replace our compliance manager?
No. It removes the tracking, not the judgement. The person who decides what a finding means still decides. What changes is that they stop being the register.
We already have compliance software.
Then you already have a register. The question is who is watching it on a Tuesday when nobody has logged in for nine days. Software that stores obligations and a system that chases them are different products (most providers own the first and assume they bought the second).
How long does the install take?
Thirty days to the acceptance tests. The first measurable win lands inside forty-eight hours of go-live, and if it does not, you will know that on day three rather than at the review.
What does it cost?
It is set on the diagnostic, against what the job actually is. A single site and a twelve-house portfolio are not the same build, and quoting one number for both would be guessing in public.
Where does our participant data go?
We draw that boundary in writing in the scope document before anything is built, and it is one of the five acceptance tests. The agent's job is dates, documents and deadlines.
Find out what an auditor would find
Thirty minutes on the register you already have. You leave with the gaps written down, whether or not anything gets installed.
Book Free DiagnosticNot ready, or under five staff? Born Builders is free.