Build n Bloom Business Solutions (ABN 18 494 272 134), trading as Build n Bloom, is the organisation responsible for the information described in this notice.

We apply this notice to the personal information we handle whether or not a particular Privacy Act obligation applies to us. Where the Privacy Act 1988 (Cth) applies, we handle personal information in accordance with the Australian Privacy Principles.

Privacy enquiries can be sent to info@buildnbloom.io. Send only the minimum information needed to identify the matter.

We may collect contact details, organisation and role information, correspondence, booking details, commercial enquiries, high-level workflow descriptions, service records and website usage information. We collect it directly through forms, calls, email and service delivery; automatically from a device where the visitor's consent permits analytics or advertising technology; and, where lawful and relevant, from a referring person or public business source.

You may make a general enquiry without identifying yourself where practical. We need accurate identity and contact details to assess an application, make a booking, provide contracted work or action a privacy request.

The optional assessment review pack records your email, optional first name, source and campaign information, consent choice and delivery status. The AI Growth Gap request also records a phone number, service name if given, first observation, optional capacity figures and your agreement to one personal result-related call. These forms do not ask for client documents or confidential details.

The Workflow Fit application is designed not to collect client documents, credentials, participant or patient information, confidential deal files or production data. Applicants must describe the work at a high level.

We use information to assess and respond to enquiries, decide whether to offer a Workflow Fit Call, provide scheduling access, prepare and perform contracted work, secure and operate our services, maintain records, meet legal obligations and understand whether our public material is useful.

A Workflow Fit application is not marketing consent. A review-pack or AI Growth Gap submission is not marketing consent either. Optional review-pack tips require a separate checkbox; the Growth Gap form does not subscribe you to tips. The Growth Gap phone agreement permits one result-related call only, not recurring calls or texts. We do not add applicants to a marketing sequence solely because they submitted one. Where we send commercial electronic messages, we require an applicable consent basis, identify Build n Bloom and provide a functional unsubscribe method.

AI may help organise, summarise or flag information. A named person reviews consequential commercial, security and delivery decisions. AI does not accept an applicant, bind Build n Bloom, approve professional work or release scheduling access on its own.

Before 10 December 2026 we will review this notice and any relevant automated-decision arrangements against the additional Privacy Act transparency requirements commencing on that date.

We use service providers for website hosting, databases, email delivery, calendar scheduling, analytics, consent management, customer records, automation and business productivity. Depending on the service, information may be processed in Australia, the United States, countries in the European Economic Area or another country disclosed for a contracted workflow.

We disclose only what the service needs for its role and assess contractual, security and cross-border controls before using a provider for sensitive work. The actual provider, country and retention schedule for client work is set in the engagement documents where required.

Unsuccessful or inactive Workflow Fit applications and review-pack or AI Growth Gap capture records are reviewed for deletion after 12 months unless a legal, security or dispute reason requires longer retention. You may ask us to delete a guide or pack capture earlier, withdraw optional tips, or stop the one result-related call by contacting the privacy address above. Contract, payment and service records may be retained for the period required by law and legitimate business recordkeeping.

You may request access, correction or deletion. Some records cannot be deleted immediately where retention is legally required or necessary to establish or defend a claim.

We use access controls, data minimisation, encryption provided by our infrastructure, human approval gates, logging and credential separation appropriate to the information and service. No internet service can promise absolute security.

We assess suspected incidents, contain them, preserve evidence and make required notifications. If the Notifiable Data Breaches scheme applies and an eligible data breach occurs, we notify affected people and the Office of the Australian Information Commissioner as required.

If you believe information has been exposed or misused, email info@buildnbloom.io without including the exposed material itself.

You can ask what personal information we hold, request correction, withdraw a marketing consent or make a complaint. We will verify identity before disclosing or changing a record. Email the privacy contact with the subject “Privacy request” and explain the outcome you want.

We aim to acknowledge a complaint within 7 days and provide an outcome within 30 days, or explain why more time is reasonably needed. If you are not satisfied, you may complain to the Office of the Australian Information Commissioner.