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Follow the work from source to review.

These are reference designs across the revenue path—inquiry readiness, reviewed decision packs, milestone-to-cash and safe method reuse. They show inputs, prepared outputs, human decisions and return routes. Your Blueprint selects its three opportunities from your evidence, not from this list.

Run the working examples ↗Discuss your workflow ↗
Explore candidate roles · Open the firm workbench ↗
Featured reference pathSample / fictional

Evidence to a decision pack

A signed question, permitted evidence and an agreed method become a reviewable finding with sources and assumptions attached.

Available hoursAnalyst, reviewer and partner effort used by the agreed comparison
Prepared workpaperCalculation, assumptions and source versions travel with the finding
Quality reviewWrong-week evidence returns the pack before a practitioner decides

Choose a recurring problem to examine.

Follow a claim, an enquiry, a decision pack, a payment, a reusable method or a client follow-up. Each path shows what the next person needs and why work may be returned. Recovery supports all six.

01

Market signal → permitted publication

A sourced article draft and a recorded editorial decision.

MKT.1–MKT.4
Practice and growth leads02

Enquiry → mobilised engagement

A costed proposal and a delivery brief ready for the responsible owners to review.

C1 · SAL.1–SAL.4 → DEL.1
Managing partner and delivery lead03

Signed work → reviewed decision pack

A decision-pack draft with the calculation, assumptions and source versions attached.

C2 · DEL.1 → DEL.2.W01 → DEL.3 → DEL.4 → DEL.6.W01
Practice lead and qualified reviewer04

Accepted milestone → collected cash

A reconciliation showing the supported amount, allocated payment and open balance.

C3 · DEL.6 → FIN.2
Finance owner and managing partner05

Completed case → safe reusable method

A permitted method draft with exclusions and version records, or an explicit non-reuse decision.

C4 · DEL.6 → KNW.1–KNW.3
Practice and knowledge owners06

Accepted work → useful follow-up

An approved follow-up or an explicit decision to pause contact.

REL.1–REL.3 · DEL.6 → SAL.1
Account partner and relationship owner
SUPPORTING PATH · C5 · TEC.2 / OPS.4 → GOV.5

When work stops, make the next decision clear.

Incident or owner absence → Affected-case list → Pause or deputy decision → Fallback and retest → Human-approved restore and closure

Technology and risk owners approve rollback, restore and any client notice. Missing professional authority pauses the case.

The Technical Investigator prepares the diagnosis; the Case Coordinator lists affected work. Technology and risk owners approve resumption. This supporting design is illustrated in every workflow demo.

See what the next person needs.

Select a step to inspect its input, prepared output and reviewer. In this example, delivery can return the brief when the proposed obligations are unclear or cannot be met.

C1 · SAL.1–SAL.4 → DEL.1EXAMPLE DESIGN · HUMAN REVIEW AT EACH STEP

Choose a step to see the input, prepared output and person who decides. The complete sequence remains available below.

Enquiry → mobilised engagementFive steps show what moves to the next owner. A returned decision goes from step 5 to step 3. Inputs, outputs and reviewers are written below.Fit decisionQualified briefApproved scope and economicsSigned obligations recordBrief rejected / scope unclear01 · SAL.1Enquiry & fitPursuit partner02 · SAL.2DiscoveryPursuit partner03 · SAL.3Scope & feePartner + finance04 · SAL.4Signed termsAuthorised signatory05 · DEL.1Delivery acceptsEngagement lead
Selected handoff / 01

Enquiry & fit

Pursuit partner owns this step.

What goes in
Authorised enquiry
What comes out
Pursue, decline or clarify
Try a supporting role
Case coordinator
Allowed sources and actions
Consent and assigned CRM record
Who decides
Partner decides fit
Read the full handoff and exception sequence
  1. Enquiry & fit (SAL.1) — Pursuit partner receives authorised enquiry and produces pursue, decline or clarify. The handoff is fit decision. Partner decides fit.
  2. Discovery (SAL.2) — Pursuit partner receives fit decision and stated need and produces bid / no-bid record. The handoff is qualified brief. Partner owns bid decision.
  3. Scope & fee (SAL.3) — Partner + finance receives qualified brief and cost inputs and produces approved proposal. The handoff is approved scope and economics. Finance and partner approve fee.
  4. Signed terms (SAL.4) — Authorised signatory receives approved proposal and negotiated terms and produces signed obligations. The handoff is signed obligations record. Signatory approves terms.
  5. Delivery accepts (DEL.1) — Engagement lead receives signed obligations and access needs and produces accepted delivery brief or return. This is the recorded outcome. Delivery lead accepts handoff.

Return path: Brief rejected / scope unclear sends work from Delivery accepts to Scope & fee.

Keep the rest of the firm in view.

The ten domains and 43 process groups are a reference map of the firm. Open a domain to see how the work connects. They provide context for choosing a workflow; they are not 43 products or agents.

MKT · Marketing and market intelligence4 groups

Connection: Publication; qualified enquiry.

  • MKT.1 Market understanding
  • MKT.2 Position and offer communication
  • MKT.3 Content and campaign production
  • MKT.4 Distribution and learning
SAL · Sales and commercial development4 groups

Connection: Enquiry → engagement.

  • SAL.1 Opportunity intake
  • SAL.2 Discovery and qualification
  • SAL.3 Scope, pricing and proposal
  • SAL.4 Agreement and delivery handoff
DEL · Client delivery6 groups

Connection: Engagement; decision pack; cash; reuse.

  • DEL.1 Mobilise engagement
  • DEL.2 Establish evidence
  • DEL.3 Analyse and develop advice
  • DEL.4 Produce and assure deliverable
  • DEL.5 Manage engagement change
  • DEL.6 Accept and close
REL · Client relationship4 groups

Connection: Client follow-up; cash dispute; engagement change; recovery.

  • REL.1 Service communication
  • REL.2 Feedback and recovery
  • REL.3 Retain and develop
  • REL.4 Exit and obligations
OPS · Practice operations4 groups

Connection: Engagement; controlled recovery.

  • OPS.1 Demand and capacity
  • OPS.2 Work coordination
  • OPS.3 Suppliers and administration
  • OPS.4 Continuity and cover
PEO · People and capability4 groups

Connection: Supporting authority and capacity; not an initial path.

  • PEO.1 Hiring and joining
  • PEO.2 Development and competence
  • PEO.3 Performance and wellbeing
  • PEO.4 Leaving and transfer
FIN · Finance and commercial control4 groups

Connection: Scope and fee; milestone → cash.

  • FIN.1 Engagement economics
  • FIN.2 Billing and collections
  • FIN.3 Spend and payables
  • FIN.4 Firm reporting and forecast
TEC · Technology and data4 groups

Connection: Permission boundary and controlled recovery.

  • TEC.1 Access and data stewardship
  • TEC.2 Applications and integrations
  • TEC.3 AI component lifecycle
  • TEC.4 Data and service continuity
KNW · Knowledge and methods4 groups

Connection: Decision pack; safe reuse.

  • KNW.1 Capture and curate
  • KNW.2 Retrieve and apply
  • KNW.3 Maintain and retire
  • KNW.4 Develop services
GOV · Leadership and assurance5 groups

Connection: All paths; recovery and stop decisions.

  • GOV.1 Strategy and portfolio
  • GOV.2 Risk and professional assurance
  • GOV.3 Policy and authority
  • GOV.4 Measurement and improvement
  • GOV.5 Obligations and incidents

Measure the problem before choosing the build.

The paid Firm Capacity Blueprint measures one important revenue path and fully designs three connected opportunities. Each design sets out the inputs, outputs, owners, permissions, review decisions and failure tests. You receive a ranked installation roadmap, including simpler options or a decision not to build. Installation is separately scoped; pricing is quote-specific.

How the Blueprint works ↗