CLINICAL X-RAYS
Before. After. The numbers.
Each case documents a specific operational problem, the agent installed, and what changed in the first 30–90 days. Numbers only.
5 coordinator hand-raises in 9 days for a startup SIL provider
A new SIL provider had sent 15 manual Facebook replies and placed nobody. The Referral Agent went live.
BEFORE
0
coordinator hand-raises (15 manual replies, 0 converted)
AFTER
5
coordinator hand-raises in the first 9 days
Zero referral history to 5 live coordinator conversations in 9 days post-install
A referral history of zero. Five hand-raises by day nine.
The install, documented — what the Referral Agent did in its first nine days for a startup SIL provider.
BEFORE
0
referral history at go-live (15 manual replies, none converted)
AFTER
5
support coordinators put their hands up by day 9
Five coordinator conversations opened in the first nine days after go-live
Mechanism pages · not client results
Inspect how the retained NDIS systems are designed to operate.
These pages explain workflow mechanics and control boundaries. They are not additional case studies and do not claim client outcomes.
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