$4,200 in underpayments.
Found after payroll ran.
An Adelaide SIL provider discovers SCHADS breaches retrospectively. The Roster Agent catches them before they happen.
The situation before install
An Adelaide provider running 5 SIL homes with 19 support workers across a mix of full-time, part-time, and casual arrangements. SCHADS Modern Award applied across the workforce. Roster managed weekly by an operations coordinator using a scheduling tool that did not check award compliance automatically.
The operations coordinator understood the award at a high level. She did not have time to check every shift against the full SCHADS clause set before each roster was published. Most providers in this position rely on payroll software to catch issues — payroll software that often does not have the granularity to detect split-shift overtime, sleepover classification errors, or regional public holiday loading gaps.
Breach types found in the prior 3 months
- —Overtime threshold exceeded — worker scheduled 11 hours across split shift without the required break
- —Sleepover rate incorrectly applied — active care required during sleepover, full rate not calculated
- —Public holiday loading missing — three staff rostered on a Queensland regional public holiday, loaded at standard rate
- —Minimum engagement not met — two casual staff scheduled for 1.5-hour shifts below the SCHADS 2-hour minimum
What the Roster Agent does
Every roster checked against the full SCHADS Modern Award before it is published — overtime thresholds, minimum engagement, sleepover classifications, public holiday loading, penalty rates, and break requirements.
Each breach flagged with the specific SCHADS clause, the affected worker, the shift in question, and the corrected calculation. Flagged before the roster goes to staff — not after payroll runs.
On-demand Fair Work-ready compliance report — covering all roster checks, flags raised, amendments made. Clause references included. Produced in minutes if an inspector asks.
What happened
Payroll dispute. $1,800 correction.
A support worker raised a payroll dispute after receiving her fortnightly pay. She had worked a public holiday and a sleepover in the same fortnight — both paid incorrectly. The director investigated, found the error, and corrected the pay. An audit of the prior 3 months found 9 similar errors across 7 staff totalling $4,200 in underpayments. All corrected. No Fair Work complaint was filed. The near-miss was enough.
Install
Roster Agent configured with the current SCHADS Modern Award — overtime thresholds, sleepover rates, public holiday loading, casual minimum engagement rules, and the provider's specific service type classifications. Connected to the existing roster tool via export. Each roster now checked against the award before it is published.
First roster check — 4 breaches found
The Roster Agent ran against the published week's draft roster before it was sent to staff. 4 breaches identified: one overtime threshold, one sleepover classification, one casual minimum engagement violation, one Sunday loading error. All flagged with the specific SCHADS clause, the affected worker, and the corrected calculation. Roster amended before publication. No staff impacted.
Payroll report generated
Director requested a compliance report for the prior month. Agent produced a log of all roster checks, flags raised, amendments made, and final approved roster for each week. Total breaches caught: 11. Total corrected before payroll: 11. Total disputes: 0.
Fair Work readiness
Provider requested a Fair Work-ready compliance report covering the prior 90 days. Report generated in 4 minutes — covering every roster, every flag, every correction, with SCHADS clause references for each. Rostering manager estimated 6 hours per week saved on manual award checks.
The outcome
“The dispute we had before this was a near-miss. One complaint turned into nine errors and $4,200 in corrections. The agent caught four breaches in the very first roster it checked. We would have paid those out again without knowing.”
Director, SIL provider — Adelaide
At 90 days: 11 breaches caught pre-publish, zero payroll disputes, zero Fair Work complaints. Operations coordinator reports 6 hours per week saved on manual award checking. Compliance report ready for any regulator inquiry within minutes.
2026 — Payday Super changes
From July 2026, employers are required to pay superannuation on payday rather than quarterly. For providers with complex roster arrangements — shift workers, casual staff, irregular hours — this increases the frequency of calculations where errors can occur and compound. The Roster Agent is configured to flag super calculation exposure as part of each roster check.
The guarantee on this install
The Roster Agent guarantees that every roster is checked against the SCHADS Modern Award before it is published to staff — and that any breach is flagged with the specific clause, worker, and corrected calculation. If a breach is published without being flagged, Build n Bloom investigates the failure and rebuilds the check logic at no cost.
One-time install. No retainer required.
Book a diagnostic to assess your SCHADS exposure before Payday Super comes into effect.
Book Operational DiagnosticFree 30-minute session. No pitch before the diagnostic.