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Your dashboards flag the problem.
The agent does the job.

Every NDIS tool flags problems now. Almost none of them fix one. They read a note, flag an award rule, surface a risk, then leave the work on your desk. Pick a job below and walk it end to end: what it looks like today by hand, where it's quietly failing, and what comes out the other side — the agent doing the whole job on the tools you already run, your ShiftCare roster and your claims file included, and stopping where the law says a person has to sign. Real logic, sample provider. Nothing here is a mock-up.

Step 1 · Today, by hand

Friday's roster, about to be published. Checked for SCHADS by eye.

ShiftCare — Roster export (Week commencing 16 Jun 2026)
ShiftWorkerHomeDayStartFinishHrs
SHF-101Jake ThompsonOakview HomeMon06:0014:008
SHF-102Maria SantosRidgeway HouseMon14:0022:008
SHF-103Aaron WhiteMeadowbrook HomeTue22:0023:301.5
SHF-104Jessica LeeGreenfield ResidenceWed06:0014:008
SHF-105Priya PatelPalm CourtWed06:0014:008
SHF-106Ryan ParkSunrise EastFri22:0006:008
SHF-107Ryan ParkSunrise EastSat13:0021:008
SHF-108Nicole BrownRidgeway HouseSat08:0016:008