Fit Note
- What we saw
- What you told us
- What we think might be true
- What we do not know
- One useful next step
To keep whether or not you proceed.
You may know exactly what you want the business to do, or only that AI should be doing more for it. Where it fits, and whether it would hold up on your real cases, nobody has shown you. You would like to find out without being sold a build.
Decide starts from your goal and looks for the work inside the business that carries it. A piece to build is one answer. Others are a tool you already pay for, a process to fix first, a later date, or nothing. There are four ways to find out, and the first is free.
A 25‑minute call. No files, no homework. A written note either way.
‘A mate told me about Build n Bloom and I ignored it for two months because every “business fix” I’ve tried in the past just gave me another app to manage. […] Our answered‑call rate jumped from about 58% to 89% in the first week.’
Isaac Ayam, Google review.
An electrician with a small team, on an earlier system of ours.
Wexcombe Joinery
To keep whether or not you proceed.
Lena Ruiz
| Item | Amount |
|---|---|
| 12 x $112.00 | $1,344.00 |
| Fitting, 6 hours | $510.00 |
Sam, office manager
Sources: price list, past quotes, terms
Blueprint
How the path runs now.
From enquiry to booked job
| Job | Department |
|---|---|
| Website enquiry form | Marketing |
| Quote from enquiry | Sales |
| Quote follow-ups | Sales |
| Measure visits booked | Sales |
| Fitting date offered | Operations |
From enquiry to booked job
Quote follow-ups
A quality bar agreed with you first
Nothing leaves without your person.
Pat, owner
| Case | Expected | Result | Pass |
|---|---|---|---|
| Quote | Nothing leaves without your person. | Signed by Sam, 6:31 pm | |
| Follow-up | Booked with the quote. | Tuesday 17 November, 9:00 am |
Booked with the quote. A reminder is a setting.
Pat checks
Pat, owner
Example job. The business shown is not a client.
Twenty-five minutes with a founder on your business: what you want it to do, what already works, and the next useful question. You need no files and no homework.
You hold
We agree during the call when the note will reach you. It is a recap of the discussion, not a formal design or a proven business case. It says “do not build” when that is the answer.
Worth building.
Software you pay for does it now.
The process needs putting right before anything sits on it.
It belongs with a person.
Three of the four send you somewhere other than a build. We give those as plainly as the first.
| Job | Verdict | Reason |
|---|---|---|
| Quote follow-ups | Already have it | Booked with the quote. A reminder is a setting. |
| Measure visits booked | Already have it | The shared calendar does this now. |
| Website enquiry form | Already have it | It already sends to the inbox. |
| Snag list after fitting | Fix first | Kept on paper. Start one list per job. |
| Photos of finished jobs | Fix first | On three phones. Agree one folder first. |
| Workshop schedule | Fix first | A whiteboard and a spreadsheet. Agree one. |
| Price list kept current | Fix first | Each change needs an owner and a date. |
| Leave requests | Fix first | Asked for in three places. Make it one. |
| Complaints | Leave it | Pat calls each one back. Keep it that way. |
| Replies to reviews | Leave it | Pat writes them, in Pat’s own words. |
| Cutting lists | Leave it | Jo’s judgement, from the drawings. |
| Payroll | Leave it | Kept sealed. Nothing we build holds a key. |
| Hiring a fitter | Leave it | Who joins the team is Pat’s call. |
| Quote from enquiry | Build | Needs your prices, past jobs and terms. |
| Questions about a job | Build | The answers sit in the job file and in Pat’s head. |
| Fitting date offered | Build | Reads the workshop schedule, once it is one list. |
| Variations agreed on site | Build | Agreed by word on site. Pat needs it in writing. |
| Supplier bills to the job | Build | Timber bills sit apart from the job’s costing. |
| Final invoice | Build | Has to carry each variation and each bill. |
| New starter’s first week | Build | How the work is done lives in people’s heads. |
Example job. The business shown is not a client.
One question can stand between you and a decision. An Evidence Check runs the AI option on a sample of your real cases, against a quality bar agreed with you first.
You hold
No-build means our advice is to leave it. The check takes one week, and its fee is credited against the related Build.
A revenue path is one line of your work, from how it is won to how it is billed. A Blueprint is a two-week design sprint across one of them.
It is optional, and it fits when a design decision across the whole path would help you.
You hold
The baseline is how the path runs now. Each design covers current work, alternatives, AI and human roles, permissions and failure paths. Each also carries its economics, its acceptance tests and a recommendation: build, defer or no-build. Shared controls are the ones the three designs have in common. A decision review follows delivery.
The Blueprint stands alone, and you can use it with any competent implementer.
The Blueprint stands alone
When AI is already turning up in the tools your people use, the rules for it belong in writing. This pack covers what AI may read, who approves what, the audit trail, a staff usage policy and provider settings.
You hold
It is included in every Programme.
Included in every Programme
| It covers | |
|---|---|
| What AI may read | |
| Who approves what | |
| The audit trail | |
| A staff usage policy | |
| Provider settings |
A written policy
A permission map
A provider configuration checklist
A Programme runs under your enterprise agreement with the AI provider. We specify, you contract.
An Evidence Check and a Blueprint are there for open questions. Neither is a step you must pay for on the way to a Build. Where the goal and the work that carries it are clear, the Fit Call can lead straight to a quote.
A Fit Note is not a design. A Blueprint is a design, not installed software, and a first installation is scoped and quoted separately.
Its terms for the Blueprint, and for the Blueprint fee credit, are on one page.
Bring what you want the business to do, or only the question. Twenty‑five minutes with a founder, and a written Fit Note to keep.
Fit Note
To keep whether or not you proceed.