Fit Note
- What we saw
- What you told us
- What we think might be true
- What we do not know
- One useful next step
To keep whether or not you proceed.
A system only we can run leaves your business depending on us. So the handover is part of the work, not an extra after it.
Every Build trains your operator and your reviewer, hands over a runbook, and includes one workshop for the team. The aim is that your people run it. They know what it reads, who checks it, and what happens on a bad day.
A 25‑minute call. No files, no homework. A written note either way.
Wexcombe Joinery
What your people need to run it
Operator and reviewer trained
An access and ownership record
A connection inventory
Team Enablement Workshop
People
New starter’s first week
How the work is done lives in people’s heads.
Pat checks
Operations
Fitting date offered
Reads the workshop schedule, once it is one list.
Sam signs
Customer care
Questions about a job
The answers sit in the job file and in Pat’s head.
Pat checks
Sales
Quote from enquiry
Needs your prices, past jobs and terms.
Sam signs
Finance
Final invoice
Has to carry each variation and each bill.
Pat signs
They know what it reads, who checks it, and what happens on a bad day.
Included in every BuildSam signs
Sam, office manager
Pat checks
Pat, owner
Example job. The business shown is not a client.
A Team Enablement Workshop is half a day, remote, for up to 12 people. It covers what the installed systems do, how to work with them, what to check and when to stop. One is included in every Build.
An Operator or Reviewer session is training beyond the included handover: for new staff, for example.
Builder Coaching is four sessions. A named member of your staff learns to build and maintain small workflows, with our review.
Office Hours is a monthly open hour for your team. It is included in Care Plus.
When a Build’s stabilisation ends, you choose between Care and the handover. After the first thirty days, Care is a monthly choice you can cancel with 30 days’ notice.
A further workshop, an Operator or Reviewer session and Builder Coaching are each added when you want them.
If that is the question on your mind, bring it to a Fit Call. Twenty‑five minutes with a founder, free, and a written note either way.
Fit Note
To keep whether or not you proceed.