AUDIT TOOL3 min
Coordinator Pipeline Audit
Five questions. Your Referral Pipeline Score, your coordinator gap estimate, three ready-to-send outreach emails, and a 30-day outreach calendar. Takes 3 minutes.
4–6
Touchpoints before a coordinator refers
most providers stop at 1
15–20%
Reply rate on trust-first outreach
vs. 3–5% on vacancy-first
4–20
Active relationships (most providers have)
self-sustaining threshold is 20
SIL
SDA
SC
SIL
STEP 1 OF 2 — YOUR SERVICE TYPE
What type of NDIS services does your organisation deliver?
This personalises your score, your gap calculation, and the outreach templates you receive.
SCORING
80–100
Top Quartile
Systematised and defensible
40–60
Middle Market
Exists, not at potential
0–20
Bottom Quartile
Fragile and relationship-dependent
WHAT THIS MEASURES
Each question tests one behaviour that separates top-quartile from bottom-quartile referral performance.
The gap is not effort or relationships. It is systems — monitoring, response, tracking, and consistent outreach that does not depend on any single person.
WHAT YOU GET
Your pipeline score, a coordinator gap estimate, 3 ready-to-send outreach emails, a target list template, and a 30-day outreach calendar.
3 minutes. No account required.